This is the second time I have problem with my Paypal account and once again they can’t help me.
A few weeks ago, I agreed on a deal to sell my website for nearly $1,000. That is a niche website that i built in February 2013 and it is gaining consistent traffic in the last 3 months. I was more careful this time because I lost my website once.
I asked the buyer to send me the money through Paypal and wait me a few days so that I could withdraw to my bank account. After receiving the full payment, I was pretty sure that everything is going smoothly and I could earn $1,000 for selling the new website which I invested just around $40 and a few working hours.
However, I kept receiving some emails from Paypal after I transferred the whole website to buyer. The first email notified me that the payment has been reversed:
We’ve concluded our investigation into the transaction detailed below.
We’ve returned the funds to the PayPal account holder, and your account
will be debited for the amount of this transaction.
A week later, I got another email titled “About your Paypal account”:
Our records indicate that your PayPal Account has a negative balance of $990 due to a recent transaction.
It is very important that you address the balance on your account today to ensure continued availability of your PayPal Account and to avoid additional collection efforts.
They also suggested me to login and add funds to my account immediately so that my account will stay active. After contacting the Paypal support, they also couldn’t help resolve the issue because the payment was not authorized by account holder. The only way now is adding more funds to my account. That means I will totally lose my website and more $1,000. What a horrible service.
Let me know if you know any way to help me get the money back.